How can we help you?

Have a question? We’ve got you covered! FAQs, quick fixes, troubleshooting, Spotnet, subscription plans and everything you need to know to get the most out of your Usenet experience!

How can I change my password?

You can change your password via the 5 Euro Usenet website.

Log into the website and visit your password page.

Please note: If you change your account password, you will have to use that new password with your download program.

How can I view and change my account information?

You will receive your account details by email immediately after registration. Note: Don’t forget to check your spam folder.

You can access your account page by logging on the 5 Euro Usenet website. From there you can change and adjust your personal information such as: payment details, password and account details.

What is my username?

Your username is usually the same as the email address you registered with.

Where can I find my username and password?

You can find your username and password in the confirmation email you will receive from us. You'll receive this email immediately after registering for an account.

Quick tip: Your username is usually the same as the email address you registered with.

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